The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free Wi-Fi in rooms
Free parking
Luggage storage
24-hour services
24-hour security
General
No smoking on site
Free parking
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Hiking
Golf course
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Spa & Leisure
Sun terrace
Garden area
Leisure/ TV room
Room features
Free Wi-Fi in rooms
Heating
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Banavie,
Fort William,
United Kingdom,
PH33 7LY,
Highlands
Map view
street view
Banavie,
Fort William,
United Kingdom,
PH33 7LY,
Highlands
City landmarks
Museum
Treasures of the Earth
3.1
km
Museum
West Highland Museum
3.3
km
Loch Laggan
Creag Meagaidh National Nature Reserve
2.1
km
Fort William PH33 7PB
Tor Castle
2.5
km
Old Fort of Fort William
2.9
km
Art object
Statue of Donald Cameron
3.0
km
Lochy Bridge
Ben Nevis Whisky Distillery
4.7
km
Church
Saint Mary's Catholic Church
2.3
km
Cameron Square
Bronze Ford Model T
3.3
km
Church
Saint Andrew's Church
3.2
km
Museum
Jacobite Train
2.9
km
Castle
Old Inverlochy Castle
5.0
km
An Aird
The Nevis Centre
2.7
km
Up and Doon Guided Walks
2.8
km
C1162
Old End of West Highland Way
2.8
km
Braveheart car park
Dun Deardail fort
2.8
km
19 Middle St
Old Fort
2.9
km
East Highland Way
3.0
km
The Parade
Peace Memorial
3.0
km
Glen Nevis Upper Falls
3.0
km
Park
Lochaber Geopark Visitor Centre
3.3
km
Church
Duncansburgh MacIntosh Church
3.1
km
104 High Street
Seated Sculpture
3.5
km
Fort William PH33 6DX
West Highland Way End
3.5
km
Cow Hill Mast
3.5
km
Achintore Road
Lime Tree An Ealdhain Gallery
4.1
km
Alexander Ross House Achintore Road
Lochaber Archive Centre
3.9
km
Visitor Centre
Ben Nevis Visitor Centre
4.2
km
Castle
Inverlochy Castle
5.3
km
Nearby
B8004 at A830 Caledonian Canal
Neptune's Staircase
290 m
Restaurants
Moorings Hotel Restaurant
20 m
Banavie
The Lochy
3.0
km
230 Kilmallie Rd
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
7.3
Location
8.6
Service
8.2
Dining
7.0
Guest reviews
7.6/10
based on 9 reviews
4/5
based on 1027 reviews
7.7
7.7/10 based on 2348 reviews
#1 of 1 hotels in Banavie based on Tripadvisor
Lauren
United Kingdom,
May
2024
8.2/10
The hotel offers a mixed experience with clean but somewhat tired rooms overlooking Neptunes Staircase and Ben Nevis. The service stands out for its exceptional pleasantness and helpfulness, accompanied by a lovely canal walk. The location, while good for views, may pose some restrictions in certain rooms. The dining experience is highlighted by lovely freshly cooked meals, with a good quality Scottish breakfast available. The facilities are sufficient for a comfortable stay.
Rooms
7.0
The rooms, though clean, appear a bit tired. The view of Neptunes Staircase and Ben Nevis adds to the experience.
Service
9.0
The service is exceptional, characterized by pleasant and helpful staff who even took a room service order upon late arrival after a climb.
Location
8.0
The hotel's location, right on the Neptune Staircase of the Caledonian Canal, offers beautiful views, but specific room placements may limit the view.
Dining
9.0
The dining experience is delightful, offering a lovely freshly cooked Scottish breakfast and excellent quality meals.
Facilities
8.0
The facilities provided meet the requirements for a comfortable stay.
Robin
United Kingdom,
April
2024
7.8/10
The hotel has a lovely outside sitting area overlooking the canal, making it a convenient and picturesque location. The rooms were lovely and well presented, but some rooms could use improvement. The service was fantastic with thoughtful and kind gestures from the management. However, the dining options were not great, and some prices were expensive.
Rooms
8.0
The rooms were lovely and well presented, but some rooms need improvement.
Service
9.0
The service was fantastic with thoughtful and kind gestures from the management.
Location
9.0
The location is great with a lovely outside sitting area looking at the canal.
Dining
6.0
The dining options weren't great, and some prices were expensive.
Facilities
7.0
The hotel offers both superb and average facilities.
David
United Kingdom,
March
2024
6.6/10
The hotel had lovely, well-presented rooms with lots of space and a view of Neptune's Staircase, but the toiletries could be improved. The service was fantastic, especially from Keir, who went above and beyond, but the overall service was slow and inattentive. The location was good with views of mountains and canal locks and was pet-friendly, but a bit far from bars and restaurants by foot. The dining experience was ordinary and pricey, with a few service issues. Overall, a pleasant stay with room for improvements.
Rooms
7.0
The rooms were clean and spacious with a view of Neptune's Staircase.
Service
7.0
The service was fantastic, especially from Keir, but overall, it was slow and inattentive.
Location
8.0
The hotel had a good location with views of mountains and canal locks, but a bit far from nearby amenities on foot.
Dining
5.0
The dining experience was ordinary and a bit pricey with service issues.
Facilities
6.0
The hotel offered basic facilities.
Dave
United States,
March
2024
7.4/10
The hotel is located right by Neptunes Staircase with lovely views over the Caledonian Canal. The rooms are comfortable and well-maintained, though they had a slight smell of stale tobacco. The service provided was excellent and very helpful. The dining was satisfactory, serving piping hot full Scottish breakfast but with limited options. Overall, the location was exceptional for exploring the area, but some might find it a bit overpriced.
Rooms
7.0
The rooms looked exactly like the pictures on the website, were comfortable, and well-tended by maids, but had a smell of stale tobacco.
Service
9.0
The service was excellent, very helpful, and friendly.
Location
8.0
The hotel is located right on Neptunes Staircase, offering a nice walk and convenient access to start the route to Ben Nevis through the Youth Hostel.
Dining
6.0
The dining experience was average with not much choice available, though the full Scottish breakfast was served piping hot.
Facilities
7.0
Don
United Kingdom,
February
2024
7.0/10
My stay at the hotel was a mix of highs and lows. Our room had stunning views over the Canal at Neptune's Steps, but it was small, smelly, and had mold around the bath. However, the bed was really comfortable and well tended by the maids who provided complimentary bottled water and treats. Service was a bit chaotic with staff clearing plates before we finished our meals, but they were friendly and tried their best despite being short-staffed. The location was excellent for exploring the West Highlands, right off the main road between Fort William & Mallaig, perfect for our train trip. The dining experience had its ups and downs; while breakfast was one of the best I've had in this budget range, the scrambled eggs were dry, and the sausage was undercooked. Facilities were basic but functional, nothing extraordinary.
Rooms
7.0
The room had excellent views but was small, smelly, and had mold around the bath. The bed was really comfortable.
Service
6.0
The staff, although polite and friendly, could be more coordinated in their service. They were lovely considering the busy and short-staffed situation.
Location
9.0
The location was ideal for exploring the West Highlands, conveniently located near attractions like Ben Nevis and Fort William center.
Dining
7.0
The dining experience had its highs and lows; breakfast was excellent, but the scrambled eggs were too dry, and the sausage was undercooked.
Facilities
6.0
Basic but functional facilities.
Ian
United Kingdom,
November
2023
7.6/10
Our stay had its ups and downs. The rooms were a bit of a letdown at first but got sorted out eventually. The service was exceptional, really going the extra mile to accommodate us. The location is perfect for exploring the area, although the weather didn't cooperate. Unfortunately, the dining experience didn't quite match our expectations.
Rooms
6.0
The room situation was a bit rocky, but we ended up in a better space which was decent.
Service
9.0
The staff truly made our stay special, especially when they helped out with our delayed plans.
Location
8.0
The hotel's location is great for easy access to walks and views, especially around Ben Nevis and Steall falls.
Dining
7.0
While the food was good, the prices felt a bit steep, especially compared to other options nearby.
Facilities
8.0
The hotel offers nice facilities, enhancing the overall experience.
Ken
United States,
June
2023
7.4/10
I had a mixed experience at this hotel. The rooms were spacious with a fantastic view of the Neptune locks and Ben Nevis, perfect for corporate guests. However, our room wasn't made up during our stay, which was a letdown compared to other hotels. The location was great for an overnight stay, offering stunning views and immediate access to the Caledonian Canals towpaths.
Rooms
7.0
The room was big and with a fantastic view of the Neptune locks and Ben Nevis. Perfect for corporate guests but wasn't made up during our stay.
Service
9.0
The staff went out of their way to meet all our needs, from a warm welcome for our dog to friendly interactions in the bar and reception. Top-notch service!
Location
8.0
The hotel is nestled beside the canal lock system, providing a fascinating view of the canal in action. It's also conveniently located near the train station and offers stunning waterfront views.
Dining
6.0
The dining options were fair with limited choices, notably a standard breakfast. Given the current circumstances, we understood the limitations but expected a bit more variety.
Facilities
7.0
Richard
United Kingdom,
April
2023
9.0/10
The hotel's location is outstanding, right by the Caledonian Canal with views of Ben Nevis. The rooms were lovely, very comfortable, and clean, adorned with plenty of extras. The service was incredibly friendly and accommodating, especially at the reception. The dining experience had a good range of choices although it was not included in the price we paid. The facilities were up to standard, perfect for a relaxed post-activity drink overlooking the lochs and Ben Nevis.
Rooms
9.0
The rooms were lovely, very comfortable, and clean, with plenty of additional extras.
Service
9.0
The service couldn't have been better, they were very friendly and understanding.
Location
10.0
The hotel's location was outstanding, next to the Neptune's Steps series of locks in the canal and Banavie rail station.
Dining
8.0
The dining experience was super with a range of choices for all, although it wasn't included in the price we paid.
Facilities
9.0
The facilities were excellent, providing a good atmosphere for post-activity drink and food.
Victor
United States,
April
2023
8.2/10
I couldn't have asked for a better location for this hotel, overlooking the Ben Nevis and with a lovely outside area by the canal – simply amazing! The rooms, though overlooking a noisy bin area, were unexpectedly well-appointed, which I appreciated. However, the noise from the next-door TV playing all night was quite bothersome. The dining experience, providing tasty meals with a fantastic view of Neptune's Staircase, was excellent value for money. The free complimentary hot drinks during a delay were a thoughtful touch, but I did encounter a not-so-helpful staff member. Overall, a lovely stay with a few drawbacks.
Rooms
8.0
The rooms were unexpectedly well-appointed, despite overlooking a noisy bin area.
Service
7.0
The complimentary hot drinks during a delay were a thoughtful touch, but one of the staff members lacked helpfulness.
Location
9.0
The location was ideal for exploring Ben Nevis and the surrounding area, with a beautiful outside sitting area by the canal.
Dining
9.0
The dining experience was fantastic with a great view and excellent value for money.
Facilities
8.0
The hotel's facilities were generally good and modern.